| TABLE OF CONTENTS |
| 1. | Retreating into One's Own Shell Does Not Make Our Dangers Go Away | 4 |
| 2. | Less Equals More - $100,000 More | 4 |
| 3. | Recognizing Opportunity and Seizing It | 6 |
| 4. | Building Relationships - and Sales | 7 |
| 5. | From a Little to a Lot | 8 |
| 6. | Smart Way to Gain Business | 8 |
| 7. | Bundling Brings Business | 9 |
| 8. | Strengthening Customer Relationships and Lowering Distributors' Operating Costs | 10 |
| 9. | How to Bundle up More Business | 11 |
| 10. | Figures | |
| 10.1 | Defensive Actions by Industrial Suppliers Put Their customer Base at Risk | 3 |
| 10.2. | Automated Point-Of-Work Systems Help Industrial Distributors to Achieve Lower "Back-End" Costs While Improving Customer Experience | 11 |